Privacy Policy

Your privacy is important to us

Privacy Policy for Gourmet Manuscript At Gourmet Manuscript, we take the security of your personal data seriously and value the protection of our community of customers. This Privacy Policy (the “Policy”) outlines how Gourmet Manuscript (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal data through our websites (the “Sites”), mobile applications (the “Apps”), and the associated content, services, products, and other features available through these Sites and Apps (collectively, the “Services”). 1. Management of Your Data We may collect various types of personal information depending on how you interact with our Services and the data you provide voluntarily. We may gather personal information directly from you or indirectly about your use of the Services, including:

  • Contact Information: Such as your name, contact details (e.g., email address, postal address), event or group membership and related information (including dietary preferences or photos/videos taken at events), and communication preferences.
  • Order Information: Data provided in emails, forms, surveys, or over the phone. This may include information shared when you subscribe to our newsletters.
  • Account Information: Including name, username, account ID, date of birth, contact details, profile data, saved, liked, or bookmarked items (e.g., recipes or articles), purchase history, subscription data, courses signed up for and completed, and stock or inventory results.
  • Financial Data: Including credit/debit card details, bank account and routing numbers, and billing and shipping addresses.
  • Demographic Information: Such as age, gender, race, income, occupation, marital status, and family status, including family size and time at your residence.
  • Health or Wellness-Related Information: Including activity and exercise levels, weight loss goals, dietary preferences, and other health data.
  • User-Generated Content: Data you voluntarily provide when participating in discussions, posting reviews, or engaging in any other Services. Please note that any data posted may be accessible to anyone visiting the Services.
  • Contest, Sweepstakes, and Survey Data: Information provided when participating in contests, sweepstakes, or surveys, or in the content of any feedback.
  • Behavioral Information: Including preferences, hobbies, and behaviors, such as favorite foods, buying habits, and wellness data.

2. Data Collected Automatically Like most digital properties, we and our third-party partners may automatically collect data you provide to us or data about your device and interactions with the Services. We use cookies and other tracking technologies (e.g., pixels, SDKs, APIs, scripts, geolocation technologies, and logging tools) to collect and store the data described here. The types of data we collect automatically include:

  • Device Data: Including IP address, operating system, device type/version, browser type/version, browser ID, the URL entered, referring page, date/time of visit, time spent on the Services, and any errors during your visit.
  • Usage Data: Including data on how you navigate through the Services, such as pages visited, links clicked, videos watched, email open rates, and clicks. Third-party tools may also track actions like mouse movements, scrolling, clicks, and keystroke activity.
  • Location Data: We or our third-party providers may collect geographic location data, for example, through permissions within the app’s operating system or browser functionality.
  • Advertising Metrics Data: Including data related to views and clicks on ads served through our Services, device IDs, and device metadata, usage, and location data for advertising measurement and optimization.

3. Data from Third-Party Sources We may also receive personal data from third parties and integrate it with data we have collected directly from you or automatically. Examples include:

  • Other Users: We may receive your data from other users interacting with our Services.
  • Partners: We may receive data from partners, such as companies offering products or services through our platform, marketing and advertising partners, and third-party analytics providers.
  • Social Media Networks: When you interact with our Services through social media platforms (e.g., by liking or sharing our content), we may receive data from these platforms, including profile data and other information you authorize the platform to share with us.
  • Verification Services: If you log in using third-party services (e.g., Facebook, Google), we may receive certain information from these services to verify your identity and offer the Services.
  • Service Providers: Our third-party service providers, such as payment processors and marketing partners, may collect personal data on our behalf and share it with us.
  • Data Suppliers: Occasionally, we may acquire data from third-party data providers to supplement or enhance the personal data we have.
  • Other Sources: We may gather personal information from publicly available sources, third-party data providers, brand partnerships, or through transactions like mergers and acquisitions.

4. How We Use Your Data The personal data we collect is used for several purposes, including:

  • To provide, manage, and improve our Services.
  • To process orders and transactions.
  • To communicate with you, including responding to inquiries and sending relevant offers or updates.
  • To personalize your experience with our Services.
  • To manage contests, promotions, and surveys.
  • To analyze usage and improve the performance of our Services.
  • For marketing and advertising purposes, including serving personalized ads and conducting targeted campaigns.

5. Data Retention We retain your personal data as long as necessary for the purposes outlined in this Privacy Policy, or as long as required by law. When no longer needed, we will delete or anonymize your data in accordance with our data retention policies. 6. Data Sharing We may share your personal data with third parties in the following situations:

  • With service providers and vendors assisting with our Services.
  • For legal reasons, such as complying with court orders or protecting against fraud.
  • In the event of a business transfer, such as a merger or acquisition.
  • For marketing and advertising purposes with third-party partners.

7. Data Security We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or data storage system is completely secure, and we cannot guarantee the absolute security of your data. 8. Your Rights You have certain rights regarding your personal data, including:

  • The right to access, correct, or delete your personal data.
  • The right to object to the processing of your data or request restrictions on processing.
  • The right to withdraw your consent at any time (where applicable).
  • The right to data portability.

If you wish to exercise any of these rights, please contact us using the details provided below. 9. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website or within our apps. Please review this Policy periodically for updates.   How We Use Your Personal Data We may use your personal data for various purposes, including:

  • To fulfill your requests and provide our services: This includes:
    • Making our services and products available to you
    • Granting access to your account
    • Responding to inquiries, suggestions, questions, and comments, and providing other customer support services
    • Processing your payments and transactions
    • Sending you service or transaction-related notifications, such as account updates
    • Storing your preferences, orders, or other important data
    • Communicating about and managing your participation in events, contests, surveys, polls, and promotions
  • To personalize your experience: This includes providing you with content, products, or services you might be interested in, and streamlining content you’ve previously viewed.
  • For marketing purposes: We may send you communications about new features, updates, products, and special offers. We may also use your data to serve you ads related to our products or those of third-party brands or partners, which we believe may interest you. Additionally, we may use aggregated and personal data to refine our marketing and advertising strategies.
  • To communicate with you: We may contact you about your account activities, including sending you order confirmations or reminders for subscription renewals. If you subscribe to our newsletters, we may send you customer surveys and promotional messages. We may communicate with you via email, phone, SMS, or through other means like in-app notifications. For further information on adjusting your communication preferences, see below.
  • To monitor, improve, and develop our services: We may use your data to analyze customer trends and preferences in order to improve and personalize our services. This could involve examining patterns and metrics to better tailor existing services or develop new features.
  • To ensure the security and integrity of our business: We may use your data to protect our company, affiliates, customers, and services. Additionally, we may use your data to comply with legal requirements, regulations, court orders, or to safeguard our rights and assets, prevent fraud, and protect against crime. We may also use your data in connection with mergers, acquisitions, or similar corporate transactions.
  • For other purposes with your consent: We may use your data for other purposes where you’ve granted us permission or as otherwise required by law.

How We Share Your Personal Data We may share your personal data with third parties in the following situations:

  • At your request: You may choose to share your activities on our services with friends via email, text, or social media platforms.
  • Promotional partners: We may share your data with third-party partners who assist with contests, surveys, sweepstakes, or other joint promotional activities.
  • Marketing and advertising partners: We may share data with marketing, advertising, analytics, and other partners for the purposes of promoting relevant products or services to you, conducting business analysis, or for other related business purposes.
  • Online advertising partners: We may share data with third-party online advertising partners to facilitate internet ads and related measurement and attribution activities.
  • Publicly visible content: When you provide feedback or post content (e.g., commenting on articles or engaging on social media), your information (e.g., your first name, last initial, location, and your comment) may be displayed on our services or social media pages. If you engage with us on social media, we may tag your account or another user’s account.
  • With your consent or direction: We may share your data with third parties at your request, or as required by law.
  • Service providers: Personal data may be shared with third-party service providers who assist us in various services like marketing, analysis, hosting, payment processing, fraud prevention, and more.
  • Business transactions: Personal data may be shared in connection with corporate transactions such as mergers, acquisitions, asset sales, or restructuring. It may also be used in bankruptcy proceedings.
  • Legal obligations: We may disclose personal data as required by law or when we believe it is necessary to comply with legal obligations, protect the safety and security of our services, enforce our terms, or protect the rights and safety of others.

In all cases, we may share aggregated or anonymized data that does not identify you personally. Third-Party Data Collection and Online Advertising Practices We and our third-party partners may use data about you (such as what you provide to us or your interactions with our services, or that we receive from third parties) to deliver advertisements that are more relevant to your interests. These third-party partners may include online advertising platforms, analytics companies, social media companies, or other advertising technology services. These third-party services may collect information on their own from you and use it to serve relevant ads, analyze data, and provide additional marketing-related services, such as reporting and market research.

How We Gather This Data We gather data through tracking technologies such as cookies, web beacons/pixels, SDKs, APIs, embedded scripts, location-detection technologies, logging techniques, and similar tools. These technologies recognize the device you are using and gather data, including clickstream data, browser type, time and date of visit, mobile ad ID or other digital identifiers (e.g., iOS IDFA, Google AAID, cookie ID, click ID, proprietary IDs like open-source “universal IDs”), geolocation, and other data such as advertising/marketing measurement data as discussed further in this Privacy Policy. These tools may also collect other information you provide to us or data about how you interact with our Services, such as mouse movements, scrolling, clicks, and keystroke activity. This data includes your browsing, search, or purchasing behaviors. These tools may also capture data you enter when interacting with our Services or when engaging in chat or other features. We may share a common record identifier, such as a hashed or encrypted email address or user ID, or other data (such as a phone number, which is also typically shared in hashed or encrypted form) with third-party marketing partners to help identify you across devices. We may share this information through tools like APIs, direct file uploads, server-to-server transfers, or by integrating our partners’ tracking technologies (e.g., pixel). What Controls Do I Have Over My Data? You may control your data in the following ways:
  • Access to, Correction, or Deletion of Your Data: You have the right to request access to your personal data, correct any incorrect/incomplete personal data, or request the deletion of your personal data. To help protect your privacy, we will attempt to verify your identity as part of processing any request. In certain situations, we may not fulfill your request, such as if we reasonably determine that your identity cannot be verified or if the data is subject to legal, regulatory, internal audit, record-keeping, or other legal exceptions. However, we will respond to your request within a reasonable time. To make such a request, please contact us via email at info@gourmetmanuscript.com, indicating the type of request (e.g., Access, Correction, or Deletion).
  • Cookies and Other Tracking Technologies: You may manage cookies through your browser settings. For example: (i) you can be notified when a cookie is being set, allowing you to choose whether to accept it; (ii) disable existing cookies; or (iii) reject cookies automatically (or certain types, such as third-party cookies). Similar controls may exist for other tracking technologies like pixels, SDKs, and local storage. Please review your device or browser settings and related documentation for further information.
Note that limiting the use of these technologies may negatively impact your experience using our Services, as certain features or offerings may be less personalized or may not work as expected. Depending on your device and operating system, you may not be able to delete or block all cookies or tracking technologies as described in this Privacy Policy. Additionally, if you wish to block cookies across all browsers and devices, you must do so on every browser and device you use. You may also configure your email client to prevent the automatic downloading of images that may contain technologies to track whether you’ve opened our email and taken specific actions (e.g., URL clickthroughs). How Do We Protect Personal Data? We maintain reasonable organizational, technical, and physical safeguards to protect the personal data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no security system is infallible, and we cannot guarantee the security of our systems at all times. Therefore, you assume the risk regarding the security of data you provide through any digital property, including our Services. If you identify vulnerabilities on our Sites, please contact us by emailing info@gourmetmanuscript.com. What About Links to Third-Party Websites or Services? Our Services may contain links to third-party digital properties. These linked digital properties may have their own privacy notices or policies, which we encourage you to review. We are not responsible for the content, use, terms, or privacy policies of digital properties that we do not own or control. What’s Our Policy Regarding Children’s Personal Data? Our Services are not intended or designed for use by children, and we do not knowingly collect or request personal data from children under the age of 16 (or the equivalent age of a child in your jurisdiction) through our Services. If we become aware that we have inadvertently collected personal data from a child under the age of 16 (or the equivalent age of a child in your jurisdiction), we will take steps to delete such data immediately. If you believe that we may have collected data from a child under the age of 16, please contact us using the contact information below. What’s Our Policy for Users Outside the US? Your personal data may be stored, transferred, and processed in the United States or other countries where Gourmet Manuscript or its affiliates or service providers maintain facilities. The data protection laws in these countries may provide a different standard of protection for your personal data than the country in which you are located or your country of residence. If you have concerns or wish to obtain more information about the international transfer of your personal data or the safeguards in place, please contact us using the contact information below. How Will We Notify You About Changes to This Privacy Policy? We may update this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any material changes to our privacy practices, we will indicate at the top of the Privacy Policy the date it was last updated, and you will be deemed to accept such changes when accessing the Services linked to the updated Privacy Policy. We may also notify you of such material changes in other ways at our discretion. We encourage you to review this page periodically for the latest information on our privacy practices. How Can You Contact Us? If you have questions about this Privacy Policy or our privacy practices, you may contact us by emailing info@mourmetmanuscript.com If you are a California, Colorado, Connecticut, Utah, or Virginia resident inquiring about your privacy rights under your specific State Privacy Law, please include “U.S. Privacy Rights Request” in the subject line of your email. If you are a resident of the European Economic Area inquiring about your rights under the General Data Protection Regulation (“GDPR”), please include “GDPR Privacy Rights Request” in the subject line of your email. U.S. State Privacy Notice For residents covered under State Privacy Laws (and Nevada, in the case of the “Notice to Nevada Residents” section only), this U.S. State Privacy Notice supplements the information contained in our Privacy Policy by providing additional information under such laws. The term “State Privacy Laws” refers to, as applicable, the California Consumer Privacy Act (CCPA), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Protection Act, and the Virginia Consumer Data Protection Act.

Your Security Privileges

Depending on your residency, you may have certain rights under applicable data protection laws, including rights under state and international privacy regulations. These rights relate to the personal data we collect about you, subject to certain limitations.
  1. The Right to Access You have the right to request confirmation of whether we are processing your personal data and to access that data. You may also request the data in a portable, usable format, unless it is not technically feasible. Under the California Consumer Privacy Act (CCPA), you have the right to request:
    • (a) Specific pieces of personal information we’ve collected about you.
    • (b) The categories of personal information collected, the sources of collection, the business purposes for collecting or sharing personal data, and the categories of third parties to whom we disclose the data.
  2. The Right to Erasure You may request the deletion of your personal data, subject to specific exceptions under applicable law.
  3. The Right to Rectification You have the right to request corrections to inaccuracies in your personal data, considering the nature of the data and the purpose for which it was processed.
  4. Opt-Out Rights Under applicable privacy laws, you have the right to opt out of:
    • “Sales” or “sharing” of personal data.
    • “Targeted advertising” and the use of “sensitive” personal data.
    • We may disclose personal data to third-party partners for marketing, advertising, or analytical purposes. For further details on exercising your opt-out rights, visit our “Your Security Choices” section (found in the website footer).
    We do not sell or share the personal data of minors under the age of 16.

Legal Basis for Processing Personal Data

We process your personal data only when we have a valid legal basis, including:
  • To comply with legal obligations.
  • For the performance of a contract with you or steps at your request before entering into a contract.
  • For our legitimate interests or those of third parties.
  • Where you have given explicit consent for a specific use of your personal data.

Purposes for Processing Personal Data

  1. To Provide Requested Products and Services: We process personal data to provide the services you request and process transactions as necessary under our agreement with you.
  2. To Respond to Inquiries and Provide Customer Support: We process data to address requests, comments, and concerns and offer customer service in accordance with your requests or our contractual obligations.
  3. To Offer Marketing Communications: If you have consented, we may send marketing communications related to our products and services or direct you to relevant sections of our website or other websites that may interest you. This is done in our legitimate interest, and we believe the use is proportionate and does not unduly affect your rights.
  4. To Manage Events, Promotions, and Other Offers: We will contact you about participation in events, contests, promotions, and other offers, subject to applicable consent requirements.
  5. To Improve Our Business and Services: We process personal data to analyze and improve our business, customer experience, marketing campaigns, and other relevant activities.
  6. For Business Analytics: We may perform market research, customer analysis, and financial assessments using your data, aiming to improve service delivery.
  7. For Targeted Advertising: Based on your preferences and online behavior, we may provide targeted content, advertising, and offers from us or third parties, subject to consent.
  8. For Service Providers and Partners: We may share your personal data with service providers to carry out certain functions on our behalf, in line with our contractual agreements and obligations.
  9. To Notify You of Service Changes: We may use your personal information to notify you about important changes to our services or policies.
  10. To Comply with Legal Obligations and Public Interest: We may process your data to comply with legal requirements or defend against potential claims. This includes fulfilling obligations imposed by a court order, legal process, or government request, such as public safety purposes.
  11. To Prevent Fraud and Security Issues: We take reasonable measures to prevent fraud, monitor potential criminal activities, and ensure compliance with relevant laws and regulations.

Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as enabling you to use our services. In some cases, we may retain data for longer periods to comply with legal record-keeping requirements or resolve disputes.

Rights of Data Subjects (EEA, UK, or Switzerland Residents)

If you are located in the EEA, UK, or Switzerland, you have the following rights concerning your personal data:
  1. Right of Access: You have the right to request confirmation on whether we are processing your personal data and to access the data we hold.
  2. Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
  3. Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  4. Right to Withdraw Consent: You have the right to withdraw consent for processing that was previously granted.
  5. Right to File a Complaint with a Supervisory Authority: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your data protection rights have been violated.
  6. Right to Restriction of Processing: You have the right to request limitations on how your personal data is processed under certain circumstances.
  7. Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used format and send it to another data controller.
  8. Right to Object: You have the right to object to the processing of your personal data for specific reasons provided by law.
Data Collection – Specify what personal information is collected (e.g., name, email, phone number, IP address). Purpose of Data Use – Explain why the data is collected (e.g., responding to inquiries, providing services, marketing). Data Sharing – Clarify whether the data is shared with third parties (e.g., service providers, legal authorities). User Rights – Inform users about their rights (e.g., access, correction, deletion, opt-out of marketing). Data Security – Mention measures taken to protect personal data. Retention Policy – State how long the data will be stored. Third-Party Services – If using third-party tools (e.g., Google Analytics, CRM tools), disclose their role in processing data. Cookies & Tracking – If applicable, explain the use of cookies, tracking, and analytics. Legal Compliance – Include compliance with laws like CCPA, VCDPA, and GDPR (if serving EU users). Contact Information – Provide a way for users to contact you regarding privacy concerns.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will notify you if significant updates are made, particularly when they affect the rights and control you have over your data. For any questions or concerns regarding this Privacy Policy, please contact us, info@gourmetmanuscript.com